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Update knowledge G Suite

Knowledge

Email threads with recipients outside your organization will be labeled “External”

17/05/2021

What’s changing 

Google is adding a new “External” label to email threads that include recipients outside your organization. This adds to the existing external recipient warning banner, which is displayed when responding to emails sent from outside of your organization. 

 

The “External” label will be visible on Gmail on the web and Android devices. Google will provide an update when this feature becomes available on iOS. 

 

Important Note: Admins can turn these warning labels on or off for their organization.

 

 

Dán nhãn "External" đối với email gửi tới người nhận không cùng tên miền.

The external label and warning banner appears when interacting with individuals outside the domain.

 

Who’s impacted 

Admins and end users 

 

Why it’s important 

The “External” label and the reply warning banner and label are helpful reminders for users to treat external messages with caution. This can help avoid unintentionally sharing confidential information with recipients outside of their organization. 

 

Additional details 

Secondary and alias domains are exempted from being labeled as “External”. 

 

Getting started 

  • Admins: Visit the Help Center to learn more about turning external recipient warnings on or off in Gmail. Note: This setting controls both the “External” label and warning banner.

  • End users: No action required. When enabled by your admin, you’ll see “External” label and warning banner when interacting with or replying to email threads with recipients outside your organization or contacts.

 

Rollout pace 

Availability 

  • Available to all Google Workspace customers, as well as G Suite Basic and Business customers 

 

 

Source: Gimasys

Knowledge

Update and support center for administrator and user