Google Cloud News 4/2020
Achieving identity and access governance on Google Cloud
Cloud Identity and Access Management (IAM) offers several ways to manage identities and roles in Google Cloud. One particularly important identity management task is identity and access governance (IAG): ensuring that your identity and access permissions are managed effectively, securely, and correctly…..
Connecting to Google Cloud: your networking options explained
So, your organization recently decided to adopt Google Cloud. Now you just need to decide how you’re going to connect your applications to it… Public IP addresses, or VPN? Via an interconnect or through peering? Should you want to go the interconnect route, should it be direct or through a partner? Likewise, for peering, should you go direct or through a carrier? When it comes to connecting to Google Cloud, there’s no lack of options…..
Helping contact centers respond rapidly to customer concerns about COVID-19
As COVID-19 has spread globally, people are turning to governments, healthcare organizations, and other businesses with questions about their health and wellness, finances, and more. This sudden, unprecedented demand is putting strain on customer support resources, and many organizations are telling us that they’re struggling to respond to customers effectively during this critical time…..