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Update knowledge G Suite


Google Drive trash items will be automatically deleted after 30 days starting on October 13, 2020


What’s changing 

Starting October 13, 2020, Google is changing the retention policies for items in the Trash in Google Drive. With this new policy, any file that is put into a Google Drive trash will be automatically deleted after 30 days. Previously, trashed items would be retained indefinitely until the trash was emptied by the user. 

Any files already in a user’s trash on October 13, 2020 will remain there for 30 days. After the 30-day period, files that have been in the trash for longer than 30 days will begin to be automatically deleted. 

Google Drive



Who’s impacted 

End users 


Why it’s important 

This change matches the policies of other G Suite products and services, such as Gmail. This will help ensure behavior is consistent and predictable for users across G Suite products, and will help make sure that items users trash are actually deleted as expected. 


Additional details 

Policy change notes 

  • Admins can still restore items deleted from a user’s trash for up to 25 days for active users
  • Retention policies set by admins in Google Vault are not affected by this change, unless they become obsolete as they are now redundant. Learn more about retention rules for Drive
  • These changes affect items that are trashed from any device and any platform. 
  • Files deleted via Drive File Stream will be purged from the system trash after 30 days. There is no impact to Backup and Sync behavior. 
  • Files in shared drives trash are already automatically deleted after 30 days. 
  • Items in trash will still continue to consume quota. 


In-app notification for users 

As this policy takes effect, Google will show a banner to users with details of the change. The policy change will take effect regardless of whether a user sees or acknowledges the banner. They will be showing in-app notifications in Drive starting today and in our Editors products (e.g., Google Docs and Google Forms) starting September 29. 


Getting started 

Rollout pace 


  • Applicable to all G Suite customers 


Update and support center for administrator and user