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Update knowledge G Suite


Real-time presence in Microsoft Office to become available October 17th


What’s new: On October 17th, 2018, we’ll begin rolling out real-time presence for Microsoft Office files in Google Drive to all G Suite domains. Admin controls for real-time presence are available today.


This feature, included in Drive File Stream, will help you avoid version conflicts when editing Microsoft Office files in Google Drive. Real-time presence will let users know if another user is editing a Word, Excel, or PowerPoint file stored in Drive File Stream, in real time. This feature will start rolling out to end users on October 17th.


Avoid version conflicts when editing Microsoft Office files in Drive


Real-time presence will check to see if someone else is viewing or editing a Microsoft Office file while you have it open. It’ll alert you and them to help avoid version conflicts. When conflicts do occur, it’ll help you resolve them with a side-by-side view of the document versions, allowing you to easily merge them into one up-to-date file. For more details and to fully understand the feature:


G Suite & Microsoft Office interoperability


Admin controls available now


Admins can choose whether to make real-time presence available to their organizations. Admin controls are live today and on by default. Real-time presence can be disabled for an entire domain or for individual organizational units (OUs) within a domain. To change the setting, go to Apps > G Suite > Drive and Docs > Features and Applications > Allow users to enable real-time presence in Microsoft Office from Drive File Stream in the Admin console.


For more granular control, admins can also deploy a configuration setting to enable or disable real-time presence in Microsoft Office on a per-machine basis.


End user feature available after October 17th


On October 17th, Drive File Stream users will begin to see an educational message when opening Office files stored in Drive File Stream. This message (pictured below), explains that real-time presence helps users see who is editing Microsoft Office files stored in Drive. After opting in to this feature, users will begin to see real-time presence status indicators in the bottom right-hand corner of Word, Excel, and Powerpoint windows that are focused in the foreground.


G Suite show real time presence for Microsoft Office documents


On macOS, enabling real-time presence may require users to grant accessibility permissions. Additionally, some users may be asked to confirm their identity before using real-time presence, by logging in with their G Suite account. Starting October 17th, employees at G Suite organizations will be able to visit our Help Center to learn more about how to use real-time presence.


Updated: Gimasys


Update and support center for administrator and user