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Update knowledge G Suite


Timeline to move users to new Google Contacts and shut down old Contacts


What’s new: Over the next few months, we’ll completely replace old Google Contacts with new Google Contacts (also known as Contacts preview).


We launched new Contacts in 2015 to provide a modern, smart, and quick contact management experience. We’ve added many features since then and, with the recent launch of contacts delegation, new Contacts now has many comparable features from old Contacts, and more.


As a result, new Contacts will replace the older version, and it will be the only Google Contacts version after February 12, 2019. The replacement process will take place in three stages:


Stage 1: New admin-controlled defaults and user options


On November 28, 2018, we changed the Admin console setting that controls new Contacts. Currently, there’s a checkbox to enable new Contacts for your users. If you enable it, your users are moved to new Contacts but can opt out. This setting has changed to formally define a default version of Contacts for your organization. Your current setting determined the impact of this change:


  • If had new Contacts preview enabled, new Contacts will be the default and there was no change for your users. Your users will stay using new Contacts with the option to revert back to old Contacts. If they previously opted out of new Contacts preview, they’ll remain opted out until stage 2 (see below).
  • If you don’t currently have new Contacts preview enabled, old Contacts will be the default but users will have a new option to try new Contacts. None of your users will be automatically upgraded to new Contacts, but all users will be able to opt in to new Contacts individually if they choose.


You can find and change the setting in the Admin console at Apps > G Suite > Directory > Sharing settings > Contacts Preview.


Google Contacts

The setting to control new Contacts preview in the Admin console


Stage 2: All users upgraded to new Contacts, with the option to opt out


On January 15, 2019, new Contacts will automatically become the default version in your domain and we will remove the Admin console setting. When this happens, all users still using old Contacts will be moved to new Contacts. You won’t be able to change this for your organization, but individual users will still be able to revert back to old Contacts if they want until stage 3 (see below).


Stage 3: All users upgraded to new Contacts, old Contacts turned off


On February 12, 2019, old Contacts will be turned off completely, and any remaining users will be moved to new Contacts. There will be no option to use the old version.

Updated: Gimasys



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