{"id":20362,"date":"2024-10-22T17:26:34","date_gmt":"2024-10-22T10:26:34","guid":{"rendered":"https:\/\/gcloudvn.com\/?p=20362"},"modified":"2024-10-25T15:20:22","modified_gmt":"2024-10-25T08:20:22","slug":"case-study-50-customers-successfully-applying-google-gemini","status":"publish","type":"post","link":"https:\/\/gcloudvn.com\/en\/kienthuc\/case-study-50-khach-hang-dang-ung-dung-thanh-cong-google-gemini\/","title":{"rendered":"Case Study 50 customers successfully applying Google Gemini"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-20337\" src=\"https:\/\/gcloudvn.com\/wp-content\/uploads\/2024\/10\/Thang-72024-2024-10-22T155543.240.jpg\" alt=\"\" width=\"600\" height=\"375\" srcset=\"https:\/\/gcloudvn.com\/wp-content\/uploads\/2024\/10\/Thang-72024-2024-10-22T155543.240.jpg 600w, https:\/\/gcloudvn.com\/wp-content\/uploads\/2024\/10\/Thang-72024-2024-10-22T155543.240-18x12.jpg 18w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>T\u1ea1i s\u1ef1 ki\u1ec7n Gemini at Work, Google \u0111\u00e3 mang \u0111\u1ebfn m\u1ed9t b\u1ee9c tranh to\u00e0n c\u1ea3nh v\u1ec1 s\u1ee9c m\u1ea1nh c\u1ee7a AI khi \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng th\u1ef1c t\u1ebf. V\u1edbi g\u1ea7n 50 case study \u0111\u1ebfn t\u1eeb c\u00e1c t\u1ed5 ch\u1ee9c h\u00e0ng \u0111\u1ea7u tr\u00ean th\u1ebf gi\u1edbi, s\u1ef1 ki\u1ec7n \u0111\u00e3 ch\u1ee9ng minh r\u00f5 r\u00e0ng r\u1eb1ng AI kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t c\u00f4ng ngh\u1ec7 t\u01b0\u01a1ng lai m\u00e0 \u0111\u00e3 tr\u1edf th\u00e0nh \u0111\u1ed9ng l\u1ef1c th\u00fac \u0111\u1ea9y s\u1ef1 \u0111\u1ed5i m\u1edbi v\u00e0 ph\u00e1t tri\u1ec3n trong nhi\u1ec1u ng\u00e0nh. B\u1ea1n mu\u1ed1n bi\u1ebft l\u00e0m th\u1ebf n\u00e0o c\u00e1c c\u00f4ng ty h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi \u0111ang t\u1eadn d\u1ee5ng AI \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng th\u00e0nh c\u00f4ng v\u01b0\u1ee3t b\u1eadc? H\u00e3y c\u00f9ng kh\u00e1m ph\u00e1 nh\u1eefng c\u00e2u chuy\u1ec7n h\u1ea5p d\u1eabn t\u1ea1i s\u1ef1 ki\u1ec7n Gemini at Work qua b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/gcloudvn.com\/en\/kienthuc\/case-study-50-khach-hang-dang-ung-dung-thanh-cong-google-gemini\/#Google_Cloud_%E2%80%93_Doi_tac_nen_tang_AI_mang_tinh_chien_luoc\" >Google Cloud \u2013 Strategic AI Platform Partner<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/gcloudvn.com\/en\/kienthuc\/case-study-50-khach-hang-dang-ung-dung-thanh-cong-google-gemini\/#Sau_truong_hop_ap_dung_GenAI_pho_bien\" >Six Common GenAI Use Cases<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/gcloudvn.com\/en\/kienthuc\/case-study-50-khach-hang-dang-ung-dung-thanh-cong-google-gemini\/#Nhan_vien_cham_soc_khach_hang_giup_dua_ra_nhung_khuyen_nghi_tuyet_voi\" >Customer agents help make great recommendations<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/gcloudvn.com\/en\/kienthuc\/case-study-50-khach-hang-dang-ung-dung-thanh-cong-google-gemini\/#Nhan_vien_ho_tro_giup_cong_tac_va_hoan_thanh_nhieu_viec_hon\" >Employee agents help workers collaborate and get more done<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/gcloudvn.com\/en\/kienthuc\/case-study-50-khach-hang-dang-ung-dung-thanh-cong-google-gemini\/#Nha_phan_tich_du_lieu_giup_ban_nghien_cuu_va_phan_tich_du_lieu_hieu_qua_hon\" >Data agents help you do research and data analysis more effectively<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/gcloudvn.com\/en\/kienthuc\/case-study-50-khach-hang-dang-ung-dung-thanh-cong-google-gemini\/#Nhan_vien_bao_mat_lam_tang_dang_ke_toc_do_dieu_tra\" >Security agents significantly increase the speed of investigations<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/gcloudvn.com\/en\/kienthuc\/case-study-50-khach-hang-dang-ung-dung-thanh-cong-google-gemini\/#Nhan_vien_sang_tao_co_the_giup_moi_nguoi_xay_dung_ky_nang_thiet_ke_nghe_thuat\" >Creative agents can help everyone build design, artistic or production skills<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/gcloudvn.com\/en\/kienthuc\/case-study-50-khach-hang-dang-ung-dung-thanh-cong-google-gemini\/#Nen_tang_mo_cua_Google_thuc_day_dong_luc_cho_doi_tac_va_khach_hang\" >Google\u2019s open platform drives more momentum with partners and customers<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Google_Cloud_%E2%80%93_Doi_tac_nen_tang_AI_mang_tinh_chien_luoc\"><\/span>Google Cloud \u2013 Strategic AI Platform Partner<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>During the event, Google shared nearly 50 success stories from large and small organizations around the world, from innovative startups such as<strong> PODS<\/strong> and Snap to multinational corporations like <strong>Volkswagen US<\/strong> and <strong>Warner Bros<\/strong>. <strong>Discovery<\/strong>. This shows that GenAI is making a significant impact when applied at scale. . Google is also seeing significant productivity gains through Gemini for Google Workspace, with customers saving an average of 105 minutes per user, per week, according to Google\u2019s recent study of enterprise customers.<\/p>\n<p>Google Cloud's growth momentum continues to grow with the establishment and expansion of partnerships with leading brands such as <strong>Airtel, Asteroid Institute, CMA CGM<\/strong>, and more. This shows the growing trust that businesses large and small are placing in Google Cloud as a strategic GenAI platform. Google conducted research with its customers and partners and found that they are choosing Google Cloud as their GenAI strategy partner for four distinct reasons:<\/p>\n<ul>\n<li aria-level=\"1\">With Google Cloud, businesses have access to a diverse library of AI models, including Gemini, and can customize them to their specific needs. From creating intelligent AI agents to building unique user experiences, Vertex AI provides a flexible and powerful platform for businesses to innovate.<\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\">Vertex AI helps businesses simplify the process of developing and deploying AI applications. With a single platform, businesses can easily discover, adapt, and deploy AI models, thereby reducing time to market and increasing business efficiency.<\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\">Google Cloud offers a comprehensive approach to ensuring the accuracy and reliability of AI applications. By combining advanced AI models with deep industry knowledge, Google helps businesses build AI applications that are reliable and tailored to their customers' needs.<\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\">Google also provides a flexible and powerful platform for businesses to explore, adapt, and deploy AI applications. With a diverse portfolio of AI models, including Gemini, and powerful development tools, Vertex AI helps businesses simplify the process of developing and deploying AI applications while ensuring accuracy and reliability.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Sau_truong_hop_ap_dung_GenAI_pho_bien\"><\/span>Six Common GenAI Use Cases<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Google sees AI making a significant impact in a variety of areas. From helping customers find the right products to assisting healthcare workers in their work, GenAI is proving to be capable of performing complex tasks with great efficiency. Google sees GenAI focusing on six use cases:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Nhan_vien_cham_soc_khach_hang_giup_dua_ra_nhung_khuyen_nghi_tuyet_voi\"><\/span><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-20336\" src=\"https:\/\/gcloudvn.com\/wp-content\/uploads\/2024\/10\/Thang-72024-2024-10-22T155610.294.jpg\" alt=\"\" width=\"600\" height=\"375\" srcset=\"https:\/\/gcloudvn.com\/wp-content\/uploads\/2024\/10\/Thang-72024-2024-10-22T155610.294.jpg 600w, https:\/\/gcloudvn.com\/wp-content\/uploads\/2024\/10\/Thang-72024-2024-10-22T155610.294-18x12.jpg 18w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>Customer agents help make great recommendations<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Customer agents work seamlessly across channels including the web, mobile, and point of sale, and can be integrated into product experiences with voice and video.<\/p>\n<ul>\n<li aria-level=\"1\"><strong>Bell Canada<\/strong> pioneered using digital agents to provide self-service \u2014 improving customer experience and delivering $20 million in cost savings.<\/li>\n<li aria-level=\"1\"><strong>Best Buy<\/strong> resolves issues up to 90 seconds faster using automated call summarization.<\/li>\n<li aria-level=\"1\"><strong>GoTo Group<\/strong> launched Dira, a Bahasa Indonesia AI-powered voice assistant integrated into their GoPay fintech app. Customers use voice commands and complete tasks like bill payments and money transfers with fewer steps. Check out a live demo of the app from GoTo in this video.<\/li>\n<li aria-level=\"1\"><strong>ScottsMiracle-Gro<\/strong> built an AI agent on Google Cloud Vertex AI to provide tailored gardening advice and product recommendations.<\/li>\n<li aria-level=\"1\"><strong>Snap<\/strong> deployed the multimodal capability of Gemini within their \u201cMy AI\u201d chatbot and has since seen over 2.5x as much engagement within Snapping to My AI in the United States.<\/li>\n<li aria-level=\"1\"><strong>Telecom Italia (TIM)<\/strong> implemented a Google-powered voice agent to address many customer calls, increasing efficiency by 20%.<\/li>\n<li aria-level=\"1\"><strong>UPS Capital<\/strong> l uses an agent built on Google Cloud technology to analyze package movements, insurance claims, and address data in real time to identify anomalies.<\/li>\n<li aria-level=\"1\"><strong>Volkswagen US<\/strong> built a virtual assistant in the myVW app, where drivers can explore their owners\u2019 manuals and ask questions such as, \u201cHow do I change a flat tire?\u201d or \u201cWhat does this digital cockpit indicator light mean?\u201d Users can also use Gemini\u2019s multi-modal capabilities to see helpful information and context on indicator lights simply by pointing their smartphone cameras at their dashboards. Watch how the myVW app works in this demo.<\/li>\n<\/ul>\n<p>We continue to build on this momentum with our own packaged agents. For example, today we are announcing Customer Engagement Suite with Google AI, an end-to-end application that combines the rich features of our leading Contact Center AI solution with the latest gen AI capabilities.<\/p>\n<p>This new solution offers four key benefits:<\/p>\n<ul>\n<li aria-level=\"1\">Omnichannel features, so you can orchestrate consistent customer experiences across web, mobile, voice, email, and apps with a single platform.<\/li>\n<li aria-level=\"1\">Multimodal approach, so your customers can use text, voice, and images.<\/li>\n<li aria-level=\"1\">Rule-based controls AND generative AI so you can address a broad range of issues that may come up from your customers. For instance, a customer speaking with a bank representative may have to verify their identity through a specific set of verification questions. At the same time, they may ask the bank: \u201cTell me what\u2019s the best mortgage offering for me? Can you compare it across the products you offer?\u201d The first requires a deterministic flow. The second requires a generative flow.<\/li>\n<li aria-level=\"1\">Grounding to provide the highest levels of accuracy<\/li>\n<\/ul>\n<p>All of this can be connected with any customer service application \u2014 whether it\u2019s a SaaS application like Salesforce, Servicenow, SAP, Dynamics, or Oracle \u2014 or an on-premise app.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Nhan_vien_ho_tro_giup_cong_tac_va_hoan_thanh_nhieu_viec_hon\"><\/span>Employee agents help workers collaborate and get more done<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Employee agents can streamline processes, manage repetitive tasks, answer employee questions, as well as edit and translate critical communications.<\/p>\n<ul>\n<li aria-level=\"1\"><strong>Click Therapeutics<\/strong> develops prescription digital therapeutics designed to treat disease. Their Clinical Operations team leverages Gemini for Google Workspace to transform complex operations data into actionable insights; so they can quickly pinpoint ways to streamline the patient experience in clinical trials.<\/li>\n<li aria-level=\"1\"><strong>Dun &amp; Bradstreet<\/strong> built an email-generation tool with Gemini that helps sellers create tailored, personalized communications to prospects and customers for its research services. They also developed intelligent search capabilities to help users with complex queries like, \"Find me all the companies in this area with a high ESG rating.\"<\/li>\n<li aria-level=\"1\"><strong>Elanco<\/strong>, a world leader in animal health, has implemented a gen AI framework, powered by Vertex AI and Gemini, to support critical business processes, such as Pharmacovigilance, Customer Orders, and Clinical Insights. This has resulted in an estimated ROI of $1.9 million since launching last year.<\/li>\n<li aria-level=\"1\"><strong>Randstad<\/strong> is using Gemini for Google Workspace to enhance our relationships internally and externally with candidates, making them more efficient and giving them time back to focus on the human aspect of their work.<\/li>\n<li aria-level=\"1\"><strong>SURA Investments<\/strong>, the largest Asset Manager in Latin America, developed a gen AI-powered analysis model for employees built on Google Cloud that allows them to better understand customer needs. It has already improved sentiment analysis on more than 90% of calls and delivered a 10-point increase in customer satisfaction.<\/li>\n<li aria-level=\"1\"><strong>Thomson Reuters<\/strong> added Gemini Pro to its suite of large language models (LLM). The 2 million token context window makes some skills as much as 10x times faster to process and unlocks the ability to create new skills that require the LLM to process entire documents in context<\/li>\n<\/ul>\n<p>The employee agents we deliver through Gemini for Google Workspace, our leading collaboration and productivity tools, are helping customers get more done, with greater confidence and in less time. In a recent survey of our enterprise customers using Gemini, we found they save an average of 105 minutes per user, per week. And it\u2019s not just about getting more done, but getting it done really well \u2014 75% of daily Gemini for Workspace users say it improves the quality of their work.2<\/p>\n<p>To help more people boost productivity with AI, we're making the Gemini app with enterprise-grade data protection available as part of existing Google Workspace subscriptions. Starting next month, customers will have a round-the-clock brainstorming partner, research assistant, and more, to help where they need it most.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Nha_phan_tich_du_lieu_giup_ban_nghien_cuu_va_phan_tich_du_lieu_hieu_qua_hon\"><\/span>Data agents help you do research and data analysis more effectively<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Data agents can help answer questions about internal and external sources, synthesize research, develop new models \u2014 and, best of all, help find the questions we haven\u2019t even thought to ask yet, and then get the answers.<\/p>\n<ul>\n<li aria-level=\"1\">Crop Science team <strong>Bayer<\/strong> developed a Field Answers application built on Vertex AI to make critical, timely decisions in the field, contributing to more sustainable and efficient farming.<\/li>\n<li aria-level=\"1\"><strong>CME Group<\/strong> is building a first-of-its-kind cloud-based commodities trading platform with Google Cloud\u2019s AI tools built in, offering CME\u2019s trading customers access to deeper insights and smarter trades as well as rapid experimentation on new trading strategies that won\u2019t interrupt existing trade flows<\/li>\n<li aria-level=\"1\"><strong>Hiscox<\/strong>, one of the oldest syndicates in Lloyd's of London, used BigQuery and Vertex AI to create the first AI-enhanced lead underwriting model, automating quoting for complex risks, from three days down to a few minutes.<\/li>\n<li aria-level=\"1\"><strong>Ipsos<\/strong>, a multinational market research firm, built a data analysis tool grounded in Google Search for its market researchers, eliminating the need for time-consuming requests to analysts.<\/li>\n<li aria-level=\"1\"><strong>Intelligencia AI<\/strong>, a healthcare technology company, uses Cloud SQL for Postgres for the data infrastructure that powers its AI-driven drug development predictions, enabling the company to deliver accurate and transparent results to customers, while reducing overhead.<\/li>\n<li aria-level=\"1\"><strong>NeuroPace<\/strong>, a medical device company, built a solution using Google Cloud gen AI technologies, to quickly identify effective epilepsy treatment options. By analyzing brainwave patterns, they can find similar patients and apply successful therapies faster.<\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/www.googlecloudpresscorner.com\/2024-09-24-Warner-Bros-Discovery-Deploys-AI-Powered-Captioning-Solution-Built-Using-Google-Cloud-AI\" target=\"_blank\" rel=\"noopener\">Warner Bros. Discovery<\/a> \u0111\u00e3 x\u00e2y d\u1ef1ng m\u1ed9t c\u00f4ng c\u1ee5 ch\u00fa th\u00edch AI b\u1eb1ng Vertex AI v\u00e0 th\u1ea5y t\u1ed5ng chi ph\u00ed gi\u1ea3m 50%, \u0111\u1ed3ng th\u1eddi gi\u1ea3m 80% th\u1eddi gian ch\u00fa th\u00edch t\u1ec7p theo c\u00e1ch th\u1ee7 c\u00f4ng m\u00e0 kh\u00f4ng c\u1ea7n s\u1eed d\u1ee5ng m\u00e1y h\u1ecdc.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Nhan_vien_bao_mat_lam_tang_dang_ke_toc_do_dieu_tra\"><\/span>Security agents significantly increase the speed of investigations<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Security agents automate monitoring and response for greater vigilance and compliance controls. They can also help guard data and models from cyberattacks, such as malicious prompt injection.<\/p>\n<ul>\n<li aria-level=\"1\"><strong>Apex Fintech<\/strong> has accelerated the creation of complex threat detections, reducing the time required from hours to mere seconds with Google SecOps.<\/li>\n<li aria-level=\"1\"><strong>Certify OS<\/strong> is working with Google Cloud to automate credentialing, licensing, and monitoring of medical providers for healthcare networks, relieving the burden of time-consuming and often siloed information.<\/li>\n<li aria-level=\"1\"><strong>Fiserv<\/strong> is working with Gemini in Security Operations to summarize threats, find answers, and detect, validate, and respond to security events faster.<\/li>\n<li aria-level=\"1\">\"Trace\" product of <strong>NetRise<\/strong> is enabling AI-powered semantic search \u2014 built using Google Cloud gen AI \u2014 in the software supply chain.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Nhan_vien_sang_tao_co_the_giup_moi_nguoi_xay_dung_ky_nang_thiet_ke_nghe_thuat\"><\/span>Creative agents can help everyone build design, artistic or production skills<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Creative agents can empower organizations with the best design and production skills, working across images, slides, and more. Many businesses are building agents alongside their marketing teams, audio and video production teams, and creative teams to help explore and build creative concepts.<\/p>\n<ul>\n<li aria-level=\"1\"><strong>Formula E<\/strong> is using Google Cloud gen AI to summarize two-hour-long race commentary into a two-minute podcast in any language, using driver data and ongoing seasonal storylines.<\/li>\n<li aria-level=\"1\"><strong>Globo<\/strong>, the largest media group in Latin America, is using Google Cloud\u2019s AI to hyper-personalize content for its streaming users, and create a better experience for spectators.<\/li>\n<li aria-level=\"1\"><strong>PODS<\/strong>, working with advertising agency Tombras, used Gemini to create the \u201cWorld\u2019s Smartest Billboard,\u201d a campaign on their trucks that could adapt to each neighborhood in New York City. The ads used live feeds of data so they updated in real-time hitting all 299 neighborhoods in just 29 hours creating more than 6,000 headlines.<\/li>\n<li aria-level=\"1\"><strong>PUMA<\/strong> is using Imagen to customize product photos on their website, saving time and ensuring they are locally relevant. PUMA India has already seen a 10% increase in click-through rate, and they share how they did it in this demo.<\/li>\n<li aria-level=\"1\"><strong>Radisson Hotel Group<\/strong> worked with Accenture and Google Cloud to use Vertex AI and Gemini models to personalize its advertising at scale by training AI models on extensive datasets stored in BigQuery; ad teams saw productivity rise 50% while revenue increased from AI-powered campaigns by more than 20%.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Nen_tang_mo_cua_Google_thuc_day_dong_luc_cho_doi_tac_va_khach_hang\"><\/span>Google\u2019s open platform drives more momentum with partners and customers<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The success of AI depends on an open platform that offers choice, is easy to integrate with existing systems, and is supported by a broad ecosystem. Google Cloud works closely with important partners, like <strong>Accenture<\/strong> and <strong>Deloitte<\/strong>, who report more than 45% of their Google Cloud gen AI projects have moved from proof of concept to production. In addition, expanded partnerships and dedicated Google Cloud centers of excellence with <strong>Accenture, BCG, Cognizant, Deloitte, HCLTech, KPMG, McKinsey, PwC<\/strong> and <strong>Wipro<\/strong> have spurred thousands of successful projects. This collaborative ecosystem is the key to unlocking AI's true potential. At Google Cloud, we truly value our partnership with this ecosystem, which is vital to helping our entire industry in its transformation \u2014 from systems updates to organizational change management to an overall mindset shift.<\/p>\n<p>We\u2019re inspired by the ingenuity and speed with which our customers are embracing gen AI. And we continue to work hard to partner with customers to help them deliver real business value in the form of incremental leads, conversions, sales, and profits. We\u2019re committed to taking a bold and responsible approach to make AI helpful for everyone, helping organizations of all sizes solve real-world challenges in entirely new ways.<\/p>\n<p>This is the new way to cloud. It\u2019s a journey we\u2019re on together with all of you \u2014 our customers and partners \u2014 all around the world.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"templatera_shortcode\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_message_box vc_message_box-standard vc_message_box-rounded vc_color-blue\" ><div class=\"vc_message_box-icon\"><i class=\"vc-mono vc-mono-technorati\"><\/i><\/div><p><a href=\"https:\/\/gcloudvn.com\/en\/main-logo-1\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-664\" src=\"https:\/\/gcloudvn.com\/wp-content\/uploads\/2021\/06\/main-logo-1.png\" alt=\"\" width=\"221\" height=\"72\" srcset=\"https:\/\/gcloudvn.com\/wp-content\/uploads\/2021\/06\/main-logo-1.png 214w, https:\/\/gcloudvn.com\/wp-content\/uploads\/2021\/06\/main-logo-1-18x6.png 18w, https:\/\/gcloudvn.com\/wp-content\/uploads\/2021\/06\/main-logo-1-183x60.png 183w\" sizes=\"auto, (max-width: 221px) 100vw, 221px\" \/><\/a>As a senior partner of Google in Vietnam, Gimasys has more than 10+ years of experience, consulting on implementing digital transformation for 2000+ domestic corporations. Some typical customers Jetstar, Dien Quan Media, Heineken, Jollibee, Vietnam Airline, HSC, SSI...<\/p>\n<p>Gimasys is currently a strategic partner of many major technology companies in the world such as Salesforce, Oracle Netsuite, Tableau, Mulesoft.<\/p>\n<p>Contact Gimasys - Google Cloud Premier Partner for advice on strategic solutions suitable to the specific needs of your business:<\/p>\n<ul>\n<li>Email: gcp@gimasys.com<\/li>\n<li>Hotline: 0974 417 099<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"T\u1ea1i s\u1ef1 ki\u1ec7n Gemini at Work, Google \u0111\u00e3 mang \u0111\u1ebfn m\u1ed9t b\u1ee9c tranh to\u00e0n c\u1ea3nh v\u1ec1 s\u1ee9c m\u1ea1nh c\u1ee7a AI khi \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng th\u1ef1c t\u1ebf. V\u1edbi g\u1ea7n 50 case study \u0111\u1ebfn t\u1eeb c\u00e1c t\u1ed5 ch\u1ee9c h\u00e0ng \u0111\u1ea7u tr\u00ean th\u1ebf&hellip;","protected":false},"author":2,"featured_media":20337,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1,135],"tags":[],"class_list":["post-20362","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kienthuc","category-google-cloud-platform","entry","has-media"],"_links":{"self":[{"href":"https:\/\/gcloudvn.com\/en\/wp-json\/wp\/v2\/posts\/20362","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gcloudvn.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gcloudvn.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gcloudvn.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/gcloudvn.com\/en\/wp-json\/wp\/v2\/comments?post=20362"}],"version-history":[{"count":0,"href":"https:\/\/gcloudvn.com\/en\/wp-json\/wp\/v2\/posts\/20362\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gcloudvn.com\/en\/wp-json\/wp\/v2\/media\/20337"}],"wp:attachment":[{"href":"https:\/\/gcloudvn.com\/en\/wp-json\/wp\/v2\/media?parent=20362"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gcloudvn.com\/en\/wp-json\/wp\/v2\/categories?post=20362"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gcloudvn.com\/en\/wp-json\/wp\/v2\/tags?post=20362"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}