{"id":5938,"date":"2019-07-09T09:18:17","date_gmt":"2019-07-09T02:18:17","guid":{"rendered":"http:\/\/gcloudvn.wam.vn\/cai-dat-dinh-tuyen-email-doanh-nghiep-trong-g-suite\/"},"modified":"2023-11-30T16:07:46","modified_gmt":"2023-11-30T09:07:46","slug":"cai-dat-dinh-tuyen-email-doanh-nghiep-trong-g-suite","status":"publish","type":"post","link":"https:\/\/gcloudvn.com\/en\/kienthuc\/cai-dat-dinh-tuyen-email-doanh-nghiep-trong-g-suite\/","title":{"rendered":"Business email routing settings in G Suite"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If your business is using G Suite and uses Gmail by domain name as a primary communication tool, this article will give you another option for managing employee email flows. Specifically, G Suite admins can configure email routing and move emails in many different ways, depending on the needs of the business.<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/gcloudvn.com\/en\/kienthuc\/cai-dat-dinh-tuyen-email-doanh-nghiep-trong-g-suite\/#1_Dinh_tuyen_email_la_gi\" >1\/ What is email routing?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/gcloudvn.com\/en\/kienthuc\/cai-dat-dinh-tuyen-email-doanh-nghiep-trong-g-suite\/#2_Dinh_tuyen_va_di_chuyen_email_trong_G_Suite\" >2\/ Routing and moving email in G Suite<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/gcloudvn.com\/en\/kienthuc\/cai-dat-dinh-tuyen-email-doanh-nghiep-trong-g-suite\/#3_Nhung_cai_dat_dinh_tuyen_thuong_duoc_su_dung\" >3\/ Commonly used routing settings<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/gcloudvn.com\/en\/kienthuc\/cai-dat-dinh-tuyen-email-doanh-nghiep-trong-g-suite\/#31_Cai_dat_nhan_tat_ca_email_Catch-all_address\" >3.1. Set to receive all emails (Catch-all address)\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/gcloudvn.com\/en\/kienthuc\/cai-dat-dinh-tuyen-email-doanh-nghiep-trong-g-suite\/#32_Dinh_tuyen_email_de_gui_them_toi_cac_dia_chi_khac\" >3.2. Route email to send more to other addresses<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 style=\"padding-left: 40px; text-align: justify;\"><span class=\"ez-toc-section\" id=\"1_Dinh_tuyen_email_la_gi\"><\/span><span style=\"color: #333399; font-size: 14pt;\"><b>1\/ What is email routing?<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Normally, emails will go through an email filtering gateway and if there are no problems, they can reach the email server. But email routing takes one (or several) steps <em>&quot;depth&quot;<\/em> More, allowing admins to copy or redirect emails based on certain rules. Routing rules can be built based on sender, receiver, or many other factors. <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">For example, if there is a routing setting, an email can be sent directly to the original recipient, and CC (carbon copied) to several other recipients. An email can also be redirected to a completely different destination than the sender originally intended.\u00a0<\/span><\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"2_Dinh_tuyen_va_di_chuyen_email_trong_G_Suite\"><\/span><span style=\"color: #333399; font-size: 14pt;\"><b>2\/ Routing and moving email in G Suite<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Likewise with Gmail in G Suite, admins can control how business email is routed and stored. This will contribute to meeting security requirements, ensuring the information flow is not lost if there is an incident \/ mistake, or ensuring the safety of users, etc.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">For example, an admin or business manager may need:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Gmail scans incoming emails for spam, or to comply with unique business requirements, but stores emails on a separate email server (External email server).<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Some users receive mail in Gmail inbox, but others access email from local server.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">All users only use Gmail, but if there are messages from unknown senders, these messages will be routed and sent to a special mailbox.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Messages to one user must always be CCed to another user (for example, feedback emails, suggestions sent by a customer to a customer service agent must all be CCed to the department manager). there)<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Admin can use email routing settings <\/span><span style=\"font-weight: 400;\">\u2013 to configure outgoing, incoming, internal emails. If your business has more specific requirements, like content-based email routing, you can use the settings related to the request <\/span><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/support.google.com\/a\/answer\/2685650\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">content compliance<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a style=\"color: #0000ff;\" href=\"https:\/\/support.google.com\/a\/answer\/2364580\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">attachments<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a style=\"color: #0000ff;\" href=\"https:\/\/support.google.com\/a\/answer\/1346936\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">content \u2013 inside information<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a style=\"color: #0000ff;\" href=\"https:\/\/support.google.com\/a\/answer\/2520500\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">TLS connection<\/span><\/a><\/span><span style=\"font-weight: 400;\">,&#8230;<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">G Suite allows admins to set up different settings, this article will guide you through the routing options that are most often of interest to businesses. To see the full range of different routing options, you can visit Google&#039;s help page \u2013 <\/span><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/support.google.com\/a\/answer\/2685650\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">G Suite Admin Help.<\/span><\/a><\/span><\/p>\n<h2 style=\"padding-left: 40px; text-align: justify;\"><span class=\"ez-toc-section\" id=\"3_Nhung_cai_dat_dinh_tuyen_thuong_duoc_su_dung\"><\/span><span style=\"color: #333399; font-size: 14pt;\"><strong>3\/ Commonly used routing settings<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul style=\"text-align: justify;\">\n<li><b>General settings\u00a0<\/b><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The admin will always have to perform these steps first, and then perform the next steps of the routing settings you choose.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Use the admin account to access the Admin console<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">On the Admin console home page, select\u00a0 <\/span><b>Apps<\/b><span style=\"font-weight: 400;\"> &gt;<\/span><b> G Suite<\/b><span style=\"font-weight: 400;\"> &gt; <\/span><b>Gmail<\/b><span style=\"font-weight: 400;\"> &gt;<\/span><b> Advanced settings.<\/b><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the left pane, select Organization<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the Routing section, drag your mouse down to the . section <\/span><b>Routing<\/b><span style=\"font-weight: 400;\"> settings, select <\/span><b>Configure<\/b><span style=\"font-weight: 400;\">. If the settings are already preconfigured, move the mouse back to the settings, click <\/span><b>Edit<\/b><span style=\"font-weight: 400;\"> or <\/span><b>Add another.<\/b><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Enter a special name to help you identify the installation.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Take the next steps, depending on the routing option you see fit.<\/span><\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"31_Cai_dat_nhan_tat_ca_email_Catch-all_address\"><\/span><span style=\"color: #333399;\"><b>3.1. Set to receive all emails (Catch-all address)\u00a0<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">With the receive all email setting, admins can ensure that any messages that are accidentally sent to incorrect business email addresses are received. <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">For example, instead of sending to <\/span><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"mailto:info@tencongty.com\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">info@tencongty.com<\/span><\/a><\/span><span style=\"font-weight: 400;\">, the sender mistypes the address as info@tencongty.com \u2013 the message will still reach the mailbox, as long as the domain name is correct. To do this, the admin needs:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u00a0Go through the general installation steps &gt; Select the Organization section if necessary &gt; Open the routing settings &gt; Enter a description of the new setting.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In section <\/span><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/support.google.com\/a\/answer\/6297084#affect-messages\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">Emails will be affected<\/span><\/a><\/span><span style=\"font-weight: 400;\">, option <\/span><b>Inbound<\/b><span style=\"font-weight: 400;\"> or <\/span><b>Internal-receiving<\/b><span style=\"font-weight: 400;\"> or both (messages sent to your business).<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Select \u201cEnvelope filter\u201d if you want this rule to apply only to certain senders and recipients, instead of all. You can specify exactly who should apply this rule by entering the person&#039;s email address, or entering the group email address if you want to apply it to a group of users.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Under \u201cFor the above types of messages\u201d, select <\/span><b>Modify message<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Under Envelope recipient, select <\/span><b>Change envelope recipient<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Option <\/span><b>Enter new user name <\/b><span style=\"font-weight: 400;\">(enter new username)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the space next to @tencongty.com, enter the email address that will receive all emails sent by mistake &gt; Select <\/span><b>Show options.<\/b><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Under Account types to affect, check the box <\/span><b>Unrecognized \/ Catch-all<\/b><span style=\"font-weight: 400;\">. (Do not select Users and Groups) &gt; Add setting &gt; Save.<\/span><\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"32_Dinh_tuyen_email_de_gui_them_toi_cac_dia_chi_khac\"><\/span><span style=\"color: #333399;\"><b>3.2. Route email to send more to other addresses<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Admin can set up many routing settings to forward messages to other recipients. Then create separate policies for each user.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u00a0Go through the general installation steps &gt; Select the Organization section if necessary &gt; Open the routing settings &gt; Enter a description of the new setting.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the emails that will be affected<\/span><span style=\"font-weight: 400;\">, option <\/span><b>Inbound<\/b><span style=\"font-weight: 400;\"> or <\/span><b>Internal-receiving<\/b><span style=\"font-weight: 400;\"> or both (messages sent to your business).<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Select \u201cEnvelope filter\u201d if you want this rule to apply only to certain senders and recipients, instead of all. You can specify exactly who should apply this rule by entering the person&#039;s email address, or entering the group email address if you want to apply it to a group of users.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Under \u201cFor the above types of messages\u201d, select <\/span><b>Modify message.<\/b><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Under the section<\/span><b> Also deliver to,<\/b><span style=\"font-weight: 400;\"> select box <\/span><b>Add more recipients<\/b><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Choose <\/span><b>Add<\/b><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Under section <\/span><b>Recipients<\/b><span style=\"font-weight: 400;\">, make sure that <\/span><b>Basic<\/b><span style=\"font-weight: 400;\"> selected in the list<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Enter the recipient&#039;s email address and select <\/span><b>Save<\/b><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Finally click <\/span><b>Add settings<\/b><span style=\"font-weight: 400;\"> or <\/span><b>Save<\/b><span style=\"font-weight: 400;\"> to add this new setting to the advanced settings page<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Save the configuration.\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Above is general information and basic instructions about email routing in G Suite. You can visit the dedicated admin page of G Suite for more detailed instructions. If you&#039;re having trouble with this setup, or need further advice on setting up email flow management policies to comply with your business&#039;s security and privacy policy, please email us at <\/span><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"mailto:support@gimasys.com\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">support@gimasys.com<\/span><\/a><\/span><span style=\"font-weight: 400;\">. Our technical team will check, advise and give appropriate guidance.<\/span><\/p>\n<p style=\"text-align: right;\"><strong>Source: <a href=\"https:\/\/gcloudvn.com\/en\/\">Gimasys<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>N\u1ebfu doanh nghi\u1ec7p c\u1ee7a b\u1ea1n \u0111ang d\u00f9ng G Suite v\u00e0 s\u1eed d\u1ee5ng Gmail theo t\u00ean mi\u1ec1n nh\u01b0 m\u1ed9t c\u00f4ng c\u1ee5 trao \u0111\u1ed5i th\u00f4ng tin ch\u00ednh, b\u00e0i vi\u1ebft n\u00e0y s\u1ebd gi\u00fap b\u1ea1n c\u00f3 th\u00eam m\u1ed9t l\u1ef1a ch\u1ecdn v\u1ec1 vi\u1ec7c qu\u1ea3n l\u00fd&hellip;<\/p>","protected":false},"author":1,"featured_media":5939,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5938","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kienthuc","entry","has-media"],"_links":{"self":[{"href":"https:\/\/gcloudvn.com\/en\/wp-json\/wp\/v2\/posts\/5938","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gcloudvn.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gcloudvn.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gcloudvn.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gcloudvn.com\/en\/wp-json\/wp\/v2\/comments?post=5938"}],"version-history":[{"count":0,"href":"https:\/\/gcloudvn.com\/en\/wp-json\/wp\/v2\/posts\/5938\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gcloudvn.com\/en\/wp-json\/wp\/v2\/media\/5939"}],"wp:attachment":[{"href":"https:\/\/gcloudvn.com\/en\/wp-json\/wp\/v2\/media?parent=5938"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gcloudvn.com\/en\/wp-json\/wp\/v2\/categories?post=5938"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gcloudvn.com\/en\/wp-json\/wp\/v2\/tags?post=5938"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}