Technical assistance

When choosing Gimasys – Google Cloud Partner As a partner to deploy technology solutions as well as provide technical support services, businesses will reduce opportunity costs for handling arising requests, instead can focus their time on and resources for key activities that deliver value.  Gimasys confident to be the first Google partner in Vietnam to have a standard support system, fully equipped with human resources, mechanisms (Service Level Agrement) and technology, providing customers with quality services and Most professional:

• 24/7 support, receiving and responding to customer requests through four main communication channels: Online support portal, email support, phone and hotline.
• Consulting and supporting system administrators to handle system problems or requests arising during use.
• Guaranteed response time according to the priority of support service packages.
• The staff includes certified technical experts from Google – Google Certified Administrator, Google Certified Deployment Specialist.

For consulting support services, please contact the following information:

• Sign up for a consultation: Here
• Email: gcp@gimasys.com
• Phone number: Hanoi: 0987 682 505, City. Ho Chi Minh: 0974 417 099