Admin can now view and edit the user's recovery information

What’s changing 

G suite admins can now view and edit user recovery information, such as recovery email address and phone number information. We can also use this information to authenticate logins and enhance account security. By ensuring that your users have complete and accurate information, you can strengthen secure their account 

Who’s impacted

Admin

Why you’d use it

Security and recovery information is important for many account verification processes, such as login challenge. To learn more about how adding recovery information can significantly increase the security of your account, see this blog post.

Giving admins the ability to view and edit this information will mean they ensure multiple accounts have up-to-date recovery information and increase the accuracy of recovery information attached to G Suite accounts (Google Workspace customers). This will help:

• Make it easier for users to access their accounts if locked.
• Increase challenges and identify suspicious login attempts to help stop malicious actors.
• Allows admins to provide direct support to users locked out of their accounts.

You can still add Employee ID makes login challenge for more security.

How to get started

• Admins: There are three ways administrators can currently manage recovery information:
• • Personal account: Go to  Admin console > Users > Individual User > Security > Recovery information > Edit. You can directly edit user recovery information.
  • Use the upload tool (CSV): Use the upload tool at  Admin Console > Users to upload multiple accounts. View editing accounts with the spreadsheet section of the article in This help center for details.
  • API: Use the Admin SDK Directory API. 
• End users: No need to do anything, or you can access as usual myaccount.google.com. 

Source: Gimasys