How to handle your organization's Google Workspace account being suspended

While using the Google Workspace toolkit if you receive a notification “Your organization's Google Workspace account is suspended” You need to follow these steps to handle it. 

Why is your organization's Google Workspace account suspended: 

Google Workspace customers is a suite of applications on Google's Cloud with some outstanding features such as Gmail domain name, Google Meet, Chat, Google Sites, Calendar... The industry is guaranteed flexible performance without the limitation of space and time. 

If all of a sudden you get the message “Your organization's Google Workspace account has been suspended” and users in your organization are unable to continue using the service, it could be due to one of the following reasons: 

• Your company's google workspace account is having a payment error, has not been renewed or has been overdue for payment
• The domain name that is registered for the Google Workspace service has expired or has not been renewed. 
• The Google workspace account violates Google's policies and should be locked: what happens when your organization signs up for services with some units that are not official partners of Google or buys cheap copies floating around Online. Some telltale signs that account sellers violate Google's policies are as follows: 
  • The price is much cheaper when compared to Google Workspace price Official from Google
  • The price is not calculated according to the user license but according to the "fixed package" with the quantity levels of 50, 100, 500, 1,000... accounts
  • Price not monthly or yearly is a one-time, lifetime fee
  •  Storage does not reach a minimum of 30GB
  • Can't create more accounts for new users when the registered limit expires
  • Can't access Admin Console admin page as Super Admin
  • Using the same system or using another company's domain name
  • Unable to contact Google support (Google does not provide support for these accounts)
  • Do not use/update new features of Google Workspace

How to handle when your organization's Google Workspace account is suspended and cannot continue using the service

• Your business can first determine for themselves why your organization's Google Workspace account was suspended using the suggestions above. 
• Next, you can contact GIMASYS - currently a senior partner of Google in Vietnam with the following information: 
  • Hotline: 0974 417 099
  • Email: gcp@gimasys.com
• Gimasys will assist in determining the exact problem that caused your organization's Google Workspace account to be suspended and provide the best solution. 

Above are instructions on how to handle the unexpected Your organization's Google Workspace account is suspended If the cause is unknown, the most important thing is to determine the cause to get quick and timely treatment to avoid work disruption in your organization. It's best to limit the possibility of having your account locked, businesses should avoid registering for cheap Google Workspace versions from units that are not authorized Google partners on the market for small immediate benefits. 

For more detailed information about Google Workspace or need technical support, you can contact Gimasys - Premier Partner of Google in Vietnam according to the information:

• Hotline: 0974 417 099 (HCM) | 0987 682 505 (HN)
• Email: gcp@gimasys.com

Source: Gimasys