Gemini in Gmail will now provide contextual Smart Replies

What’s changing 

In 2017, Google introduced the feature Smart Reply in Gmail, to suggest three quick responses to emails based on the email's content. Thanks to this feature, users have saved time, especially when on the go, by easily responding to emails with minimal effort.

However, Google realizes there are scenarios in which users would like to respond with more than a simple “Sounds good to me!” or a “Yes, I’m working on it”. As a result, Google is excited to announce Gemini that will offer more detailed responses to fully capture the intent of your message.

After initiating an email reply, users will see a few response options at the bottom of their screen that take the full content of the email thread into consideration. Hover over each response to get a quick preview of the text, select the one that feels right for the situation, and edit it as you see fit or send the response immediately.

Who’s impacted

End users 

Why it’s important

The contextual Smart Reply feature saves time and makes inbox management easier.

Getting started

• Admin: There is no admin control for this feature.
• End users: Make sure “Smart features and personalization” is enabled in Gmail to access this feature. Visit the Help Center to learn more about smart features & controls and  contextual Smart Reply in Gmail. 

Rollout pace 

Android, iOS and web: 

• Rapid Release and Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on May 10, 2024

Availability

Available for Google Workspace customers with these add-ons:

• Gemini Business, Enterprise, Education, Education Premium 
• Google One AI Premium 

Source: Gimasys